Getting Help

Please note there have been recent changes to our support system

You may not be able to reach us by replying to a help desk email message about an older issue (last year). Please use the links below to create a new help desk ticket and ensure a quicker response to your question.

Below are some e-mail contacts for various types of support. Please read the descriptions and choose the appropriate contact by clicking on their help link.

• Do you need to verify IBABC membership information? Do you have questions about the course contents, including the instructional material, quizzes, credits etc.?
  Please contact:

IBABC Administrative  Support

• Do you have questions about difficulties logging in,  your license number is not being accepted for registration,  payment processing, issuing certificates, etc?
  Please contact:

Learning Support

• Are you experiencing technical problems with the functioning of the learning interface or the course site?
  Please contact:

Technical Support